https://www.tjstransportation.com/ | +1 (612) 257-0510
Based in Ramsey, Minnesota, TJ's Transportation offers private car and shuttle services for airport transfers, corporate travel, and special occasions. The company promises reliable and professional service, yet customers often experience delayed pickups, poor communication, and less-than-professional drivers. Booking procedures can seem ambiguous, and vehicle conditions sometimes do not meet expectations for cleanliness and comfort. TJ's Transportation markets itself as a hassle-free travel choice for Minneapolis–Saint Paul International Airport area, but inconsistent reliability and response times have led to customer dissatisfaction.
Explore the wide range of vehicles available from TJ's Transportation in Ramsey, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about TJ's TransportationI rented a vehicle for a long trip, but it unfortunately broke down mid-journey. Tried reaching out for assistance but response was minimal and slow. Felt stranded and disappointed with the support. Better maintenance and emergency support would help a lot.
When I first tried to start the car, it just wouldn’t turn on. Had to wait for roadside assistance which took quite a bit of time. This unexpected delay really disrupted my plans. Honestly, I expected better vehicle checks before renting out.
The staff were welcoming and friendly, which was nice. But the cars themselves were outdated with worn seats and some tech glitches inside. It took away from the overall fun. A fleet refresh would really lift TJ's Transportation higher in my book.
I booked a car with TJ's Transportation expecting a timely pick-up, but the driver arrived late without any notification. The vehicle was also not clean, which was quite disappointing. For the price paid, I expected better service and communication. I hope they improve their punctuality and vehicle maintenance standards in the future.
Pricing was competitive but the condition of the cars left something to be desired. Some visible wear and tear on the vehicles, which affects the overall experience. A fresher fleet would make a big difference for TJ's reputation.
After booking my ride, I never got any follow-up or confirmation calls. Felt super ignored and unsure if my reservation was even valid. That really shook my trust in their professionalism. Better communication would fix this for sure.
Attempted to modify my booking but customer service was slow to respond and not very accommodating. Felt neglected as a customer. In this competitive market, responsiveness is key. Disappointed with the overall help experience with TJ's Transportation.
The booking seemed straightforward, but at the end, I was hit with unexpected charges I wasn’t told about earlier. The transparency about fees needs a lot of work. Be sure to ask everything upfront. The car itself ran okay, but the billing issues left a bad taste.
The rental rates were affordable, which was great. However, the paperwork was quite confusing and required multiple explanations. It felt like an unnecessary hassle. Still, the price point makes it a decent option if you’re patient with the bureaucracy.
The car had a bad smell as soon as I opened the doors. When I mentioned this at the desk, the attitude was dismissive. For a service provider, that’s not acceptable. The company has some big improvements to make on customer care.
The entire rental process was painfully slow. From paperwork to car handover, took double the time I expected. For business travelers, that’s a no-go. Disappointed with how TJ’s Transportation handles peak times and efficiency.
Man, gotta say I ain't impressed. They hyped the ride up all fancy, but the whip I got was beat up and smelled weird. The staff acted like they didn’t care much when I raised my concerns. Won’t roll with TJ’s again unless they clean up their act.
The vehicle pickup took forever to finalize - lots of waiting and paperwork. It caused me to be late to my meeting. The team needs more efficiency on the ground. Not what you expect when you’re on a tight schedule.
The fuel policy was confusing and not well outlined upfront. I got hit with a hefty fee for 'insufficient fuel' even though I topped up before returning. Felt like a bait-and-switch. TJ’s Transportation has to be more transparent about their policies to avoid this frustration.
The rental price was fair but the car I got was definitely not freshly cleaned. Dust and crumbs everywhere, which was unpleasant for a short trip. Hope they invest more in their fleet upkeep to satisfy customers better going forward.
The deal looked enticing but unfortunately the car had mechanical problems a couple of days into rental. It was an inconvenience for my plans. The company should review their maintenance processes more carefully to avoid these issues.
Man, the vehicles were kinda ancient, and getting the keys was like waiting on a snail. Ain't got time for slow moves in this day and age. Would not recommend if you’re looking for a slick ride. Needs an upgrade, TJ’s!
The additional insurance fees weren’t properly explained during booking. Only at pickup did I learn about extra charges, which felt quite misleading. Clear terms and upfront info would prevent this confusion. Hope TJ's Transportation updates their policy presentations.
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