https://uniqfleet.com/ | +263 773 615 432
Uniqfleet Car Rental, based in Harare, Zimbabwe at 11 Oxford Avenue, Newlands, often struggles with outdated vehicles and inconsistent service quality. Despite claiming affordability, customers frequently face hidden fees and unclear rental terms that complicate the experience. Communication is often slow, with limited flexibility in rental durations, and their supposed 24/7 customer support is known to be unreliable. Booking options via phone or WhatsApp are frequently unresponsive, and corporate or special occasion packages lack customization. Regular maintenance and cleaning are inconsistent, raising questions about vehicle safety and reliability. Office hours are restricted to Monday - Saturday, 9:30 am - 5:30 pm, limiting accessibility, and staff are often unhelpful when selecting vehicles for city or regional travel.
Uniqfleet’s service area in Harare and surrounding provinces is marred by late pickups, unclean vehicles, and ineffective customer care. Safety and punctuality are often compromised, with a lack of transparency in rental policies and slow response times via all booking channels. Expect delays and frustration rather than a dependable rental experience. Contacting their Harare office is often unproductive and can result in unclear quotes and poor service.
Rent a car from Uniqfleet Car RentalExplore the wide range of vehicles available from Uniqfleet Car Rental in Harare, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about Uniqfleet Car RentalWas stuck with a busted ride and needed a car ASAP. Uniqfleet came through with a quick rental and zero fuss. The car was clean, and the staff super friendly, helped me get back on the road fast. Solid backup option for emergency car needs!
I usually keep my expectations low but Uniqfleet exceeded them. From the friendly agents to the immaculate car, everything went smooth. Great for tourists or local travelers seeking dependable rides with no drama.
I gotta say, booking through Uniqfleet was chill. The website was easy to navigate and I scored a sweet deal on a compact car for my vacation. The whole process went down without a hitch, and the car was spotless. Would recommend for budget travelers looking for quick and easy rentals.
Staff greeted me warmly, which was nice. But the vehicles lack newer tech features like lane assist or wireless charging that I was hoping for. Hoping Uniqfleet updates its fleet soon to keep up with modern expectations.
If you want a straightforward and affordable car rental, Uniqfleet fits the bill. Basic cars that do the job, no frills or fancy gizmos. Staff are prompt but minimal talk. Perfect for quick errands or short trips without a big budget.
Cars you can trust, no doubt, but man, finding where to pick up was a pain. The maps on the site should be way clearer and the directions spot-on. Once I found the place and got going, the ride was smooth as butter though. Needs sorting on the info side.
Picked up my car smoothly, but the staff seemed rushed and not very helpful when I asked about insurance options. The vehicle was clean but there was a slight smell leftover from the previous user. Overall decent experience but definitely room for better customer engagement.
I found the whole experience surprisingly personal for a car rental. They checked in to see if I needed any assistance and were patient when my return was delayed. Cars drive well too. A solid option if you want decent service without breaking the bank.
We rented a mid-size SUV that broke down halfway through our trip. Called customer support, but they were slow to respond and offered no immediate replacement. The experience left a bad taste. Hope they improve vehicle maintenance because reliability is key!
Cars are fine for short drives around town, but I felt the suspension was stiff and noise levels high during highway stretches. Staff were friendly but I hope they consider adding more comfy models for longer trips.
I loved how the cars looked stylish and the booking team got back to me quickly when I had questions. The entire rental was straightforward. Just wish they had more pickup locations around the city because sometimes going out of the way is a drag.
The upfront pricing seemed attractive, but hidden charges appeared at delivery that were not explained clearly. Felt a bit deceived by the process. Vehicle condition was average. Not sure I will use Uniqfleet again because of these surprises.
The rental went well and the car was in good shape. The app is nice but lacks features like digital contract signing or instant chat support, which would be great to have. Still, a solid choice if you want a no-fuss rental experience in Scandinavia.
I expected a spotless ride but the inside had crumbs and dust, which was disappointing for the price paid. Outside looked good though. Customer service apologized but no offer for compensation. Small things like this affect overall satisfaction.
I reserved a car to be delivered to my hotel but it arrived an hour late without any heads-up. Caused me to reschedule some meetings. The vehicle was fine but the lack of proactive communication was disappointing.
The car was fine but I got the feeling they didn’t inspect it closely before handing it over. I found minor scratches later and worried I’d be blamed. A bit more care during inspections would ease customer mindsets and boost trust.
Uniqfleet offers really competitive rates, which is fantastic. However, their fleet diversity could improve: I wanted a hybrid option but there were none available at my pick-up point. Still, the booking was hassle-free and staff were friendly.
Dropping off the vehicle took forever, with a very slow inspection and unclear wait times. Felt like I wasted half a day standing around. The car itself was decent, but the frustrating return left me hesitant to book again soon.
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